Frequently Asked Questions

Q: What are the Collection Center/ Transfer Station hours?

A: All Collection Centers and Transfer Stations are closed Sunday and Monday.  All Collection Centers reopen on Tuesday at 8:00am and close at 4:00pm Tuesday- Saturday.  EXCLUDING THE ALCALDE TRANSFER STATION: hours are Tuesday- Friday 8:00am – 4:30pm; Saturday 8:00am – 3:30pm Closed everyday 1:00pm -2:00pm lunch hour.

Q: Where is the Española collection center?

A: The Alcalde Transfer Station is now open for customer as well as non-customer use; La Loma Collection Center has been permanetly closed.

Q: Do all Collection centers accept green waste?

A: No, unfortunately only our Transfer Stations (Alcalde and Tierra Amarilla) accept green waste.  All other Collection Centers have been established for excess household waste.

Q: Do I have to have a permit/ punch card?

A: No, for your convenience our Alcalde and Tierra Amarilla Transfer Stations both accect cash and check payments.  All other Collection Centers will require a permit card.

Q: Where can I get a permit/ punch card?

A: Permit/ punch cards can be purchased at our main office located at: 2016  North Riverside Dr. Española NM, 87532.  If you would like to inquire regarding your courtesy permit card please contact the office which handles the biling for your waste service.  NCSWA 505-747-8459/City of Española 505-747-6046.

Q: How much will a permit/ punch card cost?

A: Current rates vary and are based on the size of the load, and if you are an account holder.  As a basic answer, one truck load even with the truck bed at a customer rate will be $10.33/ non-customer $18.39.  Permit cards for green waste are not sold, green waste can be paid for by check or cash at our transfer stations for $6.79 per truck load.

Q: Why are we issued so little courtesy permit punches?

A: When customers utilize these cards the waste is hauled to a landfill where North Central is charged.  In order to keep our customers monthly bills down we have to keep our costs down as well.  North Central Solid Waste issues these cards to residential account holders without a past due balance, commercial accounts will not be issued to commercial accounts.

Q: Can I dispose of tires?

A: Yes, at our Transfer Stations Alcalde and Tierra Amarilla.  Prices vary by the size of the tire.  Passenger tires start at $3.00, one permit punch is equal to disposing of 2 passenger tires.

Q: What are the rates for 2018?

A: Rates for 2018 will reflect an 11% increase for Rio Arriba County residents. The rates are as follows: County residents $20.27 per month, City customers $17.28 per month, Santa Fe County customers $27.00 per month.  Commercial rates are based on services provided and size of dumpster.

Q: Is the county going to remain with North Central?

A: At this time the Board of Directors have discussed the issue and have decided to remain one entity.

Manufactured Home Placement and Compliance

 Home Placement requirements including: Development permits; proof of ownership; proof of paid taxes, delivery and removal/disposal permits, phsyical addressing (E-911), NMED waste water, verification of North Central Solid Waste account (s), and proper utility connections.  This effort is driven by our County Government’s collective charge to oversee the Health, Safety, and Welfare of our citizens.  Sub-standard and illegal housing is a pervasive problem in this County.  We are very sensitive to the housing needs of our citizens, especially as we are coming into the winter months, and will work with individuals in an efficient manner to assure they conduct the necessary steps to bring their dwellings into compliance with our zoning , health and safety regulations.

This process is current and will continue to be on-going and far reaching.  No one community or geographical area is being targeted or intentionally ignored.  We receive calls on a daily basis from people complaining of illegal housing placement and as a County Department we believe that it is only fair and democratic  for all our citizens to abide by the same set of rules.  Our residents will benefit along with our communities and therefore, the revenue base of the County.