Notification of Data Security Incident

MONDAY, NOV. 29, 2021 —   On October 15, 2021, North Central Solid Waste Authority (“NCSWA”), fell victim to a sophisticated ransomware attack that affected some of our systems.  Upon discovery, we immediately secured our network and engaged a third-party forensic firm to investigate the incident. On November 2, 2021, after a thorough investigation, we confirmed that a limited amount of personal information may have been accessed in connection with this incident.  Although the forensic investigation could not rule out the possibility that an unknown actor may have accessed this information, there is no indication whatsoever that any information has been misused at this time.

At this time, NCSWA is not aware of any evidence to suggest that any information has been misused. However, NCSWA was unable to rule out the possibility that the information could have been accessed. Therefore, in an abundance of caution, NCSWA is notifying potentially impacted individuals of this incident.

In response to this incident, NCSWA has implemented additional security measures within its network and facilities and is reviewing its current policies and procedures related to data security.  Although NCSWA has no evidence of actual or attempted misuse of information as a result of this incident, it encourages potentially impacted individuals to monitor their accounts for suspicious activity and to detect errors.

NCSWA has established a toll-free hotline to answer questions about the incident and to address related concerns. The number for the hotline is (855) 545-1901.